Support

Need help using Overdrive Workspace, or want to report a problem? You're in the right place. For common questions about connecting, scans, and permissions, check the Help Center first — otherwise, reach out below.

Contact us

Email us at info@overdrive.tools for anything — account questions, billing, connection issues, or general feedback. We're a small team and reply within 1–2 business days.

Report an issue

If something in the product looks wrong — a scan that failed, a finding that seems inaccurate, or an unexpected error — email us at info@overdrive.tools with as much of the following as you can:

  • Your Workspace domain and the admin account you connected with.
  • Roughly when the issue happened.
  • What you expected to see, and what you saw instead.
  • A screenshot, if you have one.

Before you reach out

Reporting a security vulnerability

For suspected security issues, please see our responsible disclosure policy rather than filing a general support request.